Call our team of specialists for information about myeloma, practical advice and a little extra support.
The Myeloma Infoline is our quality accredited, Freephone service which provides information, emotional support, practical advice and a listening ear when you need it. Our calls have no time limit, meaning you can talk for as long as you need to. Your calls are completely confidential and can be anonymous if you want.
Speak to our specialists
When you call us, you’ll speak to one of our Myeloma Information Specialists who have an in-depth understanding of myeloma and related conditions. Our Myeloma Information Specialists are supported by a team of dedicated medical and nursing advisors. They can provide information about myeloma and its treatments, practical advice, emotional support and that all-important listening ear.
It’s important to remember that the information our specialists give you is general guidance and should not be considered as medical or clinical advice, or used as a substitute for personalised or specific advice from a qualified healthcare professional. This also applies to any legal or financial matters.
The Myeloma Infoline is available Monday-Friday, 9am-5pm (closed weekends and some public holidays).
We aim to have at least 80 per cent of calls answered first time by a Myeloma Information Specialist.
Myeloma UK is committed to providing the best quality service to anyone who calls the Myeloma Infoline and this service has been accredited by The Helplines Partnership since 2004.
Calls may be monitored for quality and training purposes.
More information about the Helplines Standard is available on the Helplines Standard page.
If you would like to give feedback about the Myeloma Infoline, you can do so using this link.
Other ways to get support
There are many other ways to get support from our Myeloma Information Specialists and our community.
Stay in touch
We’d love to stay in touch. Join our mailing list to receive updates from Myeloma UK including our monthly newsletter and updates about our services, research, campaigns and other ways you can get involved.