Myeloma UK Patient Information awarded certification

Myeloma UK news // 10th December 2020

Myeloma UK is pleased to announce that our patient information has achieved certification under the PIF TICK scheme.

The PIF TICK is a quality mark administered by the Patient Information Forum. To be accredited, an organisation must show that their health information meets the 10 criteria of trustworthy information, each of which has a number of different requirements:

  1. Information is created using a consistent and documented process
  2. Staff are trained and supported to produce high-quality information
  3. Information meets an identified consumer need
  4. Information is based on reliable, up-to-date evidence
  5. Patients are involved in the development of health information
  6. Information is written in plain English
  7. Print and digital information is easy to use and navigate
  8. Users can give feedback on information
  9. Information is promoted to make sure it reaches those who need it
  10. The impact of information is measured

Health information that bears the quality mark indicates that it’s gone through a professional and robust production process.

Dan Wills, Quality Mark Manager at the Patient Information Forum, said:

“Achieving certification demonstrates your commitment to the provision of high-quality health information. This quality mark acknowledges the significant amount of work required to ensure the processes you have in place are followed and we congratulate you on this achievement.”

Alice Baron, Patient Information Manager at Myeloma UK, said:

“We’re delighted to have achieved this accreditation and to be able to show our commitment to producing high-quality and trustworthy information for all those affected by myeloma and its related conditions. We hope you’ll see this mark on our information and feel reassured that it meets the highest standards.”

Download or order our patient information publications here.

Find out more about the PIF TICK on the PIF website.