Feedback and Complaints

Myeloma UK aim to always provide a high-quality service, however we would like to hear from you with any feedback or concerns you may have. This could be whether you feel that we are doing well or feel that we need to do something better. We really do value your opinion.

We welcome the opportunity to address any issues that are raised to put matters right, for you and for others who might use our services in future. In the first instance, if you are happy to do so, speak to the Myeloma UK staff providing the service you wish to comment on. Most issues can be addressed quickly by the people closest to the situation.

If you are not content with the response, or feel you would prefer to raise a concern with someone other than the staff member directly, you can contact us at either of the following:

In writing to:

Myeloma UK
Feedback and Complaints
22 Logie Mill
Beaverbank Business Park
Edinburgh
EH7 4HG

By email at complaints@myeloma.org.uk

By telephone on 0131 557 3332 

Close-up photograph of a hand holding a mobile phone.

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